Terms of Service

Agreement to Terms

By accessing and using the Vitalance Nutrition website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Description of Services

Vitalance Nutrition provides educational nutrition consultation services, including:

• Individual nutrition consultations
• Personalised nutrition guidance and recommendations
• Meal planning education and support
• Nutrition education workshops
• Lifestyle and behaviour coaching related to eating habits

Our services are educational and advisory in nature. We do not provide medical advice, diagnosis, or treatment.

Professional Scope

What We Provide

• Evidence-based nutrition education and information
• Personalised eating pattern recommendations
• Support for developing healthier eating habits
• Guidance on food choices and meal planning
• Lifestyle coaching related to nutrition

What We Do Not Provide

• Medical diagnosis or treatment
• Prescriptions or medical advice
• Treatment for medical conditions
• Emergency services
• Guaranteed outcomes or results

Client Responsibilities

As a client of Vitalance Nutrition, you agree to:

• Provide accurate and complete information about your health status, lifestyle, and goals
• Inform us of any medical conditions or concerns
• Consult with your healthcare provider before making significant dietary changes, especially if you have medical conditions
• Follow our recommendations at your own discretion and responsibility
• Attend scheduled appointments or provide reasonable notice of cancellation
• Treat our staff with respect and courtesy

Appointment and Cancellation Policy

Scheduling

Appointments can be scheduled by phone, email, or through our contact form. We will confirm all appointments in writing.

Cancellations

If you need to cancel or reschedule an appointment, please provide at least 24 hours notice. Late cancellations or missed appointments may result in fees or restrictions on future scheduling.

Our Cancellations

We reserve the right to cancel or reschedule appointments due to unforeseen circumstances. We will provide as much notice as possible and work with you to reschedule.

Fees and Payment

Fees for services will be communicated to you before scheduling. Payment terms and accepted methods will be discussed during the initial contact. We reserve the right to update our fees with reasonable notice.

Confidentiality

We maintain strict confidentiality of all client information in accordance with professional standards and applicable laws. Please refer to our Privacy Policy for detailed information about how we handle your data.

Limitations of Liability

To the fullest extent permitted by law:

• Vitalance Nutrition provides services on an "as is" basis without warranties of any kind
• We do not guarantee specific outcomes or results from our services
• We are not liable for any decisions you make based on our guidance
• We are not responsible for adverse effects resulting from following our recommendations
• Our total liability shall not exceed the fees paid for the specific service in question

This does not exclude or limit liability that cannot be excluded or limited under applicable law.

Website Use

Acceptable Use

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. Prohibited activities include:

• Attempting to gain unauthorised access to our systems
• Transmitting harmful code or viruses
• Collecting user information without permission
• Using the website for any unlawful purpose
• Reproducing, copying, or distributing website content without permission

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Vitalance Nutrition and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

External Links

Our website may contain links to third-party websites. We do not control or endorse these external sites and are not responsible for their content or practices. Use of external links is at your own risk.

Disclaimer of Medical Advice

The information provided through our services and website is for educational purposes only and should not be considered medical advice. Always consult with qualified healthcare professionals before making decisions about your health. See our Health Disclaimer for more information.

Termination

We reserve the right to terminate or suspend services to any client who:

• Violates these Terms of Service
• Provides false or misleading information
• Behaves in a threatening or abusive manner towards staff
• Fails to comply with payment obligations
• Uses services in a way that could harm others or our business

Changes to Services and Terms

We reserve the right to modify our services, fees, and these Terms of Service at any time. Significant changes will be communicated to active clients. Continued use of our services after changes constitutes acceptance of the modified terms.

Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Information

If you have questions about these Terms of Service, please contact us: